AI Chat Agent for VNC (Indicus)
Support that answers instantly and escalates smartly.
With a catalog spanning interior/exterior emulsions, enamels, waterproof and heat-reflective coatings, and wood & metal finishes - plus the Colourcraft contractor service - customers kept asking the same shade, coverage and product-fit questions, tying up the support team and slowing responses to more complex enquiries.
Built and deployed an AI chat agent trained on Indicus’s full product range, able to answer shade, coverage and coating-selection questions instantly, and hand off contractor bookings or complex cases to a human agent with full conversation context - live on the site around the clock. Every captured lead is redirected straight into the CRM, so the sales team follows up without any manual data entry.
Want something like this for your business?
Tell us the bottleneck. We'll tell you what AI can take off your plate - and the number it'll move.